FAQ’S

 
 

Cruelty Free

Q. Does Sarcastic Cosmetics test their products on animals? 
Sarcastic Cosmetics is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf. We are proud to be apart of the PETA organization.

Q. How to properly open Magic Marker Eyeliner?  
By pulling the top, not unscrewing it. Simple: Pull Don’t Twist

Purchasing Issues

Q. Where can I purchase Sarcastic Cosmetics?
You can purchase them solely on www.SarcasticCosmetics.com

Q. How often do you restock merchandise?
Restocks are done on a MONTHLY basis.

Q. Can I cancel my order once I made a purchase?

All sales are final. In some cases, orders are shipped before 5-7 business days.

How can I change my address after I placed an order?

You may email customer service at info@sarcasticcosmetics.com. 

Address corrections require a $5.00 processing fee.

NOTE: There is a possibility that an order may get shipped in less than 24 hours.

NOTE: All emails will receive a response within 48 BUSINESS hours. (email responses may get delayed due to high volume time)

RETURNED TO SENDER

What happens if my order is returned to sender? 

If your order is returned to sender, you will be prompted to purchasing a reship fee listed on our website. Sarcastic Cosmetics is not responsible for any shipment issues caused by USPS. If you choose not to purchase a reship fee, you will be issued a store credit in the full amount of your order. NO REFUNDS! NO EXCEPTIONS!

Payment

Q. What forms of payment can I use?
Sarcastic Cosmetics may be purchased using Mastercard, Visa, American Express and Paypal. We do not accept returns, exchanges or refunds. All Sales Are Final.

Q.How many items can I buy in one purchase?
There are no limitations on purchasing at this time.